Articulate Rise
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Problem: Learners are unable to recommend the appropriate beekeeping supplies/equipment for customers. Learners are unfamiliar with beekeeping terminology and do not understand how different products meet specific customer needs.
Audience: All new-hire company employees will take this training.
Solution: An eLearning course was developed in Articulate Rise so that, upon completion, learners will be able to recommend the appropriate beekeeping supplies/equipment for customers by explaining how different products meet specific customer needs.
Highlights: Click to reveal interactions, tab interactions, accordion interactions, and knowledge checks.
Process: I started by analyzing the audience, problem, and content for the training and used Google Docs to create the design document linked below. After the design document was created, I developed the course in Articulate Rise and used Canva for some of the images.
Kirkpatrick's Level 2 Evaluation: The final graded assessment consists of five scenario-based questions. Learners must earn an 80% to pass the course. The learner has unlimited attempts to pass. There are two ungraded scenario-based knowledge checks throughout the course.
Kirkpatrick's Level 3 Evaluation: To assess the learners' knowledge of Beekeeping Supplies and their ability to make appropriate recommendations, interviews with the manager and a review of the data on customer satisfaction will be conducted six months after the training is completed.
Tools Used: Articulate Rise, Canva
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Articulate Storyline
Problem: The goal of 90% compliance is not being met because employees have forgotten HIPAA Privacy regulations.
Audience: All employees of X-Health who are 18 and older with a high school diploma or GED. Learners have prior knowledge of HIPAA.
Solution: A course was developed in Articulate Storyline to teach the learners to keep patient information private by identifying what information falls under HIPAA.
Highlights: Accordion interaction, layers, states, scenario-based learning, branching-scenario.
Process: I started by analyzing the audience, problem, and content for the training and used Google Docs to create the design document and storyboard linked below. Once the design was finished, I developed the training in Articulate Storyline.
Kirkpatrick's Level 2 Evaluation: The final graded assessment consists of five scenario-based questions. Learners must earn an 80% to pass the course. The learner has unlimited attempts to pass. There are two ungraded scenario-based knowledge checks throughout the course.
Kirkpatrick's Level 3 Evaluation: To assess the learners' HIPAA compliance, interviews with the manager and a review of the data on HIPAA compliance will be conducted six months after the training is completed.
Tools Used: Articulate Storyline
Click to View:
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